Got questions? We’re here to help!
How do I get a LINK Business account?

You can sign up directly on our website by completing the business onboarding form. Our compliance team will  verify your documents and setup your dashboard to get started quickly.

 What payment methods are supported on LINK Business?

We support local bank transfers, SWIFT, SEPA, Faster Payments, and select mobile money rails depending on the currency and region.

Can stablecoins be sent to a LINK Business account?

Yes, LINK Business accounts support stablecoin deposits. The dashboard includes a built-in wallet system that allows you to receive, hold, and manage supported stablecoins across multiple blockchain networks.

What stablecoins are supported?

We support transactions with USD-backed stablecoins like USDC and USDT, as well as select stablecoins pegged to other currencies, including EURC, BRLA, NGNC, PHPC, CADC, and ZARP.

What blockchain networks are supported?

Our products currently support the Stellar, Base, Solana, and Polygon blockchain networks, with integration of the XRP Ledger (XRPL) coming soon.

Which regions does LINK Business cover?

LINK Business supports operations in over 80 countries across North America, Europe, Latin America, Africa, and Asia-Pacific, with tailored compliance and payment options per region.

How long do transaction settlements take?

Settlement times range from a few seconds to 1–2 business days depending on the payment rail, currency, and banking partners involved.

What could cause transaction settlement delays?

Delays may occur due to banking hours, compliance checks, inaccurate beneficiary information, or partner-side processing issues.

How do I get API access?

API access is provided once your business account is approved. You’ll receive API credentials, sandbox access, and integration support from our technical team.

Are there on-ramp and off-ramp transaction minimums and maximums for each currency?

Yes, minimums and maximums vary by currency and jurisdiction. Specific thresholds are outlined in our API documentation.

How do we handle webhooks and event‑driven notifications for transaction status updates?

Our API supports webhooks to push real-time event notifications, including transaction status updates, failures, and confirmations.

How many transactions per second can the API support,
and what retry mechanisms are recommended?

Our infrastructure supports hundreds of TPS and auto-scales based on demand. We recommend exponential backoff with retry logic for non-critical failed requests.

How do you handle disputed transactions or failed
settlements from counterparties?

Disputed or failed settlements are escalated through our operations team, who work with counterparties and partners to resolve issues and reinitiate transfers if needed.

Can a business set up prefunded liquidity with LINK for API transactions?

Yes, businesses can allocate prefunded liquidity to optimize settlement times and reduce counterparty risk. Setup is available through our operations team.

Is there an API to check prefunded balance?

Yes, our API includes endpoints to query available balances for each prefunded currency or wallet.

Does LINK’s API support real‑time FX quotes?

Yes, our FX engine delivers real-time quotes through the API, sourced from aggregated liquidity across multiple providers.

How are local compliance checks (KYC/KYB/AML) handled
when onboarding end‑users via the API?

Our API offers integrated KYC/KYB flows with document validation, and AML screening tailored to local regulatory standards.

How are fees structured (per‑transaction, FX spread), and are there volume discounts?

Fees include per-transaction costs and FX spreads, with discounts available based on transaction volume, frequency, and region. Details are available upon request.

Are there any platform or maintenance fees for using the dashboard or API?

No, there are no platform or maintenance fees. Access to the dashboard and API is included as part of your onboarding, with costs only incurred on a per-transaction basis.

Are there any hidden or pass‑through costs users should be aware of?

No hidden fees. Network and liquidity-related costs are transparently itemized and included in your transaction preview before execution.